Get In Touch

Frequently Asked Questions and how to make them a feature

Frequently Asked Questions and how to make them a feature

For the vast majority of businesses there are a number of common questions asked by customers that can be easily answered without having to handle each one personally. This is where having a well-designed Frequently Asked Questions (FAQ) section on your website allows you to do just that, instantly answering customer queries and allowing them to reach a decision much faster, which will have a positive impact on your sales.

Why should you have a Frequently Asked Questions section on your website?

We have a very handy FAQ feature that can be easily integrated into your existing website, which can not only boost customer conversion rates, but also improve search engine results.

[elementor-template id=”7596″]

Answering customer queries quickly and efficiently is important to retaining their interest and ensuring they do not click away and visit a competitor’s site. By making the user experience as simple as possible they are far more likely to follow through to making a purchase.

If a customer searches for an exact – or similar – query to the information located on your FAQ page, it could display high in their search results. The more that query is search for, the more popular the page becomes and the more frequently it will be clicked on, generating more traffic for your site and higher conversion rates.

FAQ pages can also be easily adapted over time. So, if existing products or services change or update you can simply add additional information, or remove anything that is no longer relevant.

There are a number of options available to tailor this feature to your site preferences, including:

  • Choose between an accordion or grid layout to suit existing website design
  • Box-style design and separator for each question and answer
  • Customised icons that correspond to active and closed boxes
  • A wide variety of fonts, colours, padding and borders for each section
  • The widget features JSON-LD mark-up, which performs well in Google by sending key data

Find out more on our Useful Tools page which has a whole section on plugins and apps to help your business. You can also find out more about the Frequently Asked Questions widget by clicking here.

Krystal Hosting - Expert Web Hosting

Expert Web Hosting

Get 16 x faster websites with UK based hosting service Krystal Hosting...

> Learn More
WebFlow - No Code Web Design

No Code Web Design

Learn how to design stunning online sites like a website professional with WebFlow...

> Learn More
Sprout Social - Social Media Scheduling

Social Media Scheduling

Take all the hassle out of scheduling social media posts and start managing your profiles like a professional...

> Learn More
Webshape Design Resources

Tools & Resources

Take a tour of our recommended tools and resources to bring your web projects up to the next level...

> Learn More
Contact Us

Similar Topics

Find more information on similar topics to this below:

Useful Tools & Resources

We've put together a great list of services, apps and resources to help your online business...

View Resources

Get In Touch

Looking for some help?

You can call us on 020 3637 1260 or email but if you’d prefer a call back then please fill out the form below and we’ll be in touch shortly…

Please see our Privacy Policy when filling out our contact forms
Contact Us